Case Study

Corporate Legal Departments

Digital transformation initiative pays huge dividends for leading global retailer

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Challenge

  • Increasing budgetary pressure to lower outside counsel legal spend
  • Obtain more value from hours billed by outside counsel
  • Lack of consistency in work product and quality from outside counsel

Solution

  • Deploy LegalMation internally to generate initial draft responsive documents in minutes
  • Integrate LegalMation into its initial case assignment process

Results

  • Up to 80% savings on outside counsel legal fees on key early-stage litigation document drafting
  • Reallocation of outside counsel time away from process/routine work to higher value strategic tasks
  • Increased consistency and quality in work product

The Legal Operations group at Walmart, with significant litigation volume across the US, was searching for technology tools to increase efficiency and consistency on its litigation matters, lower its legal spend, and obtain more value from outside counsel. Working with LegalMation, the retailer identified key litigation areas with large volume where the deployment of LegalMation’s Complaint Response tool could have a significant impact.

Time is finite for all of us.  What LegalMation does is not only give us back time for our professional lives, but for our personal lives as well, and that is game-changing.

Alan Bryan,
Managing Counsel, Walmart

Today, Walmart has made LegalMation an integral part of its litigation workflow and case assignment process. When a new lawsuit is served on the retailer, an in-house paralegal runs the complaint through LegalMation’s Complaint Response tool and sends the output, consisting of an answer, requests for production, interrogatories, and other jurisdiction or firm-specific output to the selected outside counsel for the matter. Outside counsel then reviews and edits as needed, no longer having to draft from scratch.