AI’s Drafting Accuracy Makes Strides, but Lawyers Want a More Personalized Voice

by lm-admin
on May 6, 2020

By Frank Ready – Law.com, May 4, 2020

Excerpt: The biggest challenge facing developers of artificial intelligence-powered legal drafting software may not be the technical but the personal. While the accuracy rate of AI drafting tools that can help lawyers churn out documents such as pleadings, briefs or discovery requests and responses is steadily improving, getting those finished products to align with the varying standards of an array of law firms and attorneys may still be an ongoing process.

James Lee, CEO and co-founder of LegalMation, indicated that accuracy can be something of a roaming target, not just because of limitations in still-developing AI technology, but individual preferences or stylistic flourishes of attorneys. He believes the problem with AI in legal is that there are often clusters of possible right answers, rather than one clear choice.

“Lawyers consider themselves to be artists. I can put 10 lawyers in a room and tell them to draft something, and I will have 20 different versions of it. And it’s because lawyers like to put their stamp of uniqueness on a work product, their preferences,” Lee said.

Lee thinks that a “one-size-fits-all” product with limited customization likely covers more users and thus would be friendlier to the mass market. But for legal tech companies attempting to reach larger, more sophisticated entities, a higher degree of customization and integration may be required.

Frank Ready

Frank Ready is a reporter on the tech desk at ALM Media. He can be reached at fready@alm.com.

https://www.law.com/legaltechnews/2020/05/04/ais-drafting-accuracy-makes-strides-but-lawyer-want-a-more-personalized-voice/

Platform Overview

LegalMation provides a suite of Artificial Intelligence tools to help litigation attorneys and legal professionals practice at their highest levels. Our litigation automation solutions tackle routine litigation tasks. Unlike existing template generators and form-fillers, LegalMation's ground-breaking AI system is able to dynamically produce responsive pleadings, discovery requests, discovery responses, and related documents that are tailored to the claims, allegations, and requests in the legal document uploaded, incorporating jurisdictional requirements as well as the attorney’s own style, formatting, and response strategy.

Our litigation analytics solution uncovers deep insights into our customers' own data (the data sitting underneath the surface), drilled down to granular data points, previously not possible. The impact? Our solution fundamentally transforms how cases are assigned, budgeted, settled, pitched, and much much more.

Developed by a passionate group of award-winning litigators and highly accomplished software developers, LegalMation is focused on liberating litigators to allow them to focus on more valuable tasks in their practice.

LegalMation distinguishes itself from other Artificial Intelligence products in several key aspects.:

LegalMation is the first Artificial Intelligence company to focus solely on using AI to automate and enhance litigation tasks.
LegalMation uses cutting-edge AI to power its platform and, unlike some other legal tech platforms, LegalMation requires no human involvement to generate its output.
LegalMation's automation solution is not a template generator, form-filler, or other Q&A-driven tool. Rather, our A.I. solutions generate actual work product--caliber drafts of legal documents comparable to that of an attorney or legal professional that only require minor editing and basic review before filing/serving. Drafting these documents from scratch often takes an associate attorney or paralegal an entire day, but our products can produce comparable high-quality drafts in mere minutes.
LegalMation's analytics solution, takes an entirely different approach to data analytics. Our proprietary solution ingests a company or law firm's own existing data (billing, case results, etc.) and provides deep insights down to granular levels previously not possible. Unlike publicly available statistics, we believe our customer's own data provides truly actionable insights. After all, less than 5% of case results are publicly available.
LegalMation’s solutions are fully customizable to our customers' needs.
LegalMation’s solutions are easy to use and require no computer knowledge besides how to use a mouse and keyboard. Our products are browser-based; there is nothing to download or install. The interface is simple and clean, and designed to be accessible to even the least tech-savvy. As a result, the adoption cost for integrating LegalMation to an existing organization's workflow is very, very low.

Corporate In-House Case Study

A leading global retail giant achieves significant savings on legal fees on its high-volume litigation matters using LegalMation’s Complaint Analysis tool.

The Legal Operations group of a leading global retailer with significant litigation volume across the country was searching for technology tools to increase efficiency and consistency on its litigation matters, lower its legal spend, and obtain more value from outside counsel. Working with LegalMation, the retailer identified two litigation areas with large volume where the deployment of LegalMation’s Complaint Analysis tool could have a significant impact: employment and premises liability tort litigation.

The retailer conducted a pilot of LegalMation’s Complaint Analysis tool by asking select outside counsel to run complaints through the LegalMation Complaint Analysis tool and compare the outputs to those generated by the firm’s typical workflow. LegalMation’s Complaint Analysis tool was able to generate an answer, requests for production and interrogatories that were almost identical to those generated by outside counsel and tailored to the facts and allegations of each.

Today, this global retailer has made LegalMation an integral part of its workflow and case assignment process. When a new lawsuit is served on the retailer in one of the jurisdictions where LegalMation operates, an in-house paralegal runs the complaint through LegalMation’s Complaint Analysis tool and sends the output, consisting of an answer, requests for production, interrogatories, and other jurisdiction or firm-specific output to the selected outside counsel for the matter. Outside counsel then bills the retailer solely for the time spent reviewing and editing this initial output which generates significant savings for the global retailer.

Challenge

Increasing budgetary pressure to lower outside counsel legal fees
Obtain more value from hours billed by outside counsel
Lack of consistency in work product and quality from outside counsel

Solution

Deploy LegalMation internally to generate initial draft responsive documents in minutes
Integrate LegalMation into its initial case assignment process

Results

Up to 80% savings on outside counsel legal fees on key early stage litigation document drafting.
Reallocation of outside counsel time away from process/routine work to higher value strategic tasks.
Increased consistency and quality in work product

Insurance COMPANY Case Study

A national insurance carrier achieves significant savings on its high-volume, low exposure litigation matters through its adoption of LegalMation’s Complaint Analysis tool

A national insurance carrier with significant litigation volume across the country for its insureds, was searching for technology, tools, and processes to increase efficiency on its litigation matters to lower its litigation costs. This national insurance carrier partnered with LegalMation to identify an area of litigation where LegalMation could have a significant and immediate impact and decided to deploy LegalMation’s Complaint Analysis tool for all of its third-party motor vehicle tort litigation.

LegalMation worked closely with the national insurance carrier to customize the output from its platform to generate documents that mirrored the current output of the national insurance carrier’s attorneys and paralegals. LegalMation was able to automate the creation of an answer, requests for production of documents, interrogatories, requests for admissions, and deposition notices, all tailored to the facts and allegations of each complaint and almost indistinguishable from those manually created by the insurance company’s attorneys and paralegals. LegalMation was able to generate this output in 2-3 minutes—a significant time savings over the insurance company’s prior practice for generating this output.

Following a pilot program consisting of processing all of its complaints for a single jurisdiction through LegalMation, the national insurance company made LegalMation an integral part of its workflow for all jurisdictions where LegalMation currently operates. In these jurisdictions, when a new motor vehicle-related lawsuit is served on the insurance company or its insureds, the assigned counsel or paralegal runs the complaint through the LegalMation Complaint Analysis tool, downloads the initial outputs, which are then reviewed by the attorney or paralegal and finalized, all within a few minutes.

Challenge

Increasing budgetary pressure to lower legal spend on defense of insureds
Obtain more value from staff counsel
Reduce legal secretary/paralegal overtime

Solution

Deploy LegalMation internally so staff/captive counsel can generate initial response draft documents in minutes

Results

Up to 80% time savings on key litigation tasks
Reallocation of staff/captive counsel time away from process/volume work to higher value strategic tasks
Increased consistency and quality in work product

AI’s Drafting Accuracy Makes Strides, but Lawyers Want a More Personalized Voice

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